Lingerie spring sale for all bras Discount 30%
FREQUENTLY ASKED QUESTIONS
Yes, you will receive the same product as shown in the images. At His Her Secret, we ensure that all product photos accurately represent the design, style, and details of the item. However, slight variations in color may occur due to lighting, photography, or screen settings. Rest assured, the quality and style remain exactly as displayed.
You can view your sales receipt in your order confirmation email sent after purchase. Additionally, if you have an account with His Her Secret, you can log in and access your receipt under the “My Orders” section. If you need help locating your receipt, feel free to contact our support team for assistance.
To return an item, simply log in to your His Her Secret account and go to the “My Orders” section. Select the item you wish to return and follow the return instructions. If you checked out as a guest, you can use the return link provided in your order confirmation email.
Please ensure the product is unused, unworn, and in its original packaging with all tags intact. Once your return is approved, we will arrange a pickup or guide you through the return process. For hygiene reasons, certain intimate items may not be eligible for return.
Yes, we do restock selected items based on demand and availability. If a product is marked as “out of stock,” you can check back soon or subscribe for restock notifications (if available on the product page).
We recommend adding your favorite items to your wishlist so you can quickly purchase them once they’re back. For specific queries, feel free to contact our support team for updates.
We currently ship orders across India. You can enter any valid residential or commercial address at checkout, including your home, workplace, or a preferred delivery location.
For your privacy, all orders from His Her Secret are shipped in discreet packaging. If you have any specific delivery requests, feel free to contact our support team for assistance.